Privacy Policy

The Data Protection Act

The purpose of this privacy statement is to assist you in understanding how we use personal information collected via this website.

In accordance with the Data Protection Act, we have a legal duty to protect any information we collect from you. We will only use your information for the purpose as described and we do not pass on your details to any other government department or third party unless you have given us permission to do so. You have a right to access your personal data and rectify any inaccuracies.

Site Usage

We collect information on our website visitors for a variety of purposes, including to reply to your enquiries more efficiently through the services we provide. Information that you supply in connection with the provision of the Your Care Connected service will be treated in confidence and in accordance with the principles of the Data Protection Act and General Data Protection Regulation.

We also have log files to allow us to record visitor's use of the site to enable us to enhance the future layout of the site. The data we gather in this way does not contain any personal information or information about which other sites you have visited.

Statement coverage

This privacy statement only covers the Your Care Connected website. It does not cover links within this site to other websites.

Security

This site has security measures in place to protect the loss and alteration of information under our control.

Changes to the policy

If the privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Cookies

Information about Cookies

The use of websites sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity

www.aboutcookies.org gives more information and an explanation of how how you can delete and control the cookies that are stored on your computer.

Our use of cookies

Your Care Connected uses cookies for collecting non-personal user information from the site. Our website does not collect any information about you except that required for system administration of the website. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie. Instructions on how to do thos for your browser can be found on the About Cookies website.

Our website uses Google Analytics code to gather statistical information. Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

The tables below explains the cookies we use and why. 

First Party Cookies

Cookie

Type Expiry Linked Info Functions
VOPECRA Persistent Never Anonymous Remembers when a user has elected to accept cookies.

 

Third Party Cookies
Cookie Name Type Expiry Functions
Google Translate googtrans Session End of session Stores your chosen language (if you decide to change it from English). This means that you do not have to select your chosen language every time that you load a new page.Click here for an overview of privacy at Google
Google Maps PREFNID Persistent 6 months These cookies are used to remember Google Maps preferences.Click here for an overview of privacy at Google


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Cookies on website from other companies & social networking websites

During your visit to the site you may notice some cookies that are not related to website. This happens when you visit a page with content embedded from a third party (for example YouTube videos) or use some of the links to social networking sites. These websites may place cookies on your computer.

Your Care Connected does not control how a third party uses their cookies. You should check these third party websites’ privacy policies for more information about their cookies if you are concerned about this.

Sharing information to improve the care your receive in Birmingham, Sandwell & Solihull © 2018 Your Care Connected

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